Harness The Power of Data Analytics

Use Data to Boost Overall Business Performance

About This Course

Unlock the potential of data analytics to enhance your business performance. Learn how leveraging data can drive informed decisions, streamline operations, and propel your business to new heights.

 

 

Course duration: 7 hours

 

Session: 1 Full Day, 9am – 5pm

Who Should Attend

Professionals within the hospitality sector, encompassing individuals in sales, marketing, restaurant managers and event planning positions.

Course Outline

  • In-Depth Industry Insight: Develop a profound understanding of the unique data challenges and opportunities within the dynamic realm of hospitality and F&B.
  • Problem Solving Proficiency: Acquire the skills and techniques necessary to identify, analyze, and solve complex data-related challenges commonly encountered in hospitality and F&B operations.
  • Data-Driven Decision Making: Master the art of making informed, data-driven decisions that positively impact various facets of the industry, such as operations, guest experiences, and revenue management.
  • Practical Application: Gain hands-on experience by working with real-world datasets in samples from the hospitality and F&B sector, applying analytics tools and methodologies to derive actionable insights.
  • Solution-Oriented Approach: Develop the ability to not only recognize industry-specific challenges but also propose and implement data-driven solutions to optimize processes, enhance customer satisfaction, and increase profitability.
  • Use Case Expertise: Explore a diverse range of industry-specific use cases, such as inventory demand forecasting and pricing strategies to guest sentiment analysis and menu optimization, ensuring participants are well-versed in practical applications.

Course Structure

  • Methodology

    Theory, show & tell, discussion, case study demonstration and hands-on practice

  • Assessment

    Project-based assessment will be conducted at the end of the course

  • Certificate

    Upon successful course completion, you will be awarded a SHATEC Certificate of Completion.

Course Fees

Full Course Fee incl. 9% GST S$ 436.00
View Payment Terms

* In accordance with the Budget 2022 announcement, the GST rate will be increased from:

(i) 7% to 8% with effect from 1 Jan 2023; and

(ii) 8% to 9% with effect from 1 Jan 2024.

9% GST will apply to full payments received by SHATEC from 1 January 2024 onwards. Full payments received by SHATEC before 1 January 2024 will have no adjustment to the 8% GST. Please refer to https://www.iras.gov.sg/ for more information on the GST rate change.

Payment Mode

The following payment modes are available:

  • Bank Transfer
  • PayNow
  • Credit Card
  • Internet Banking
* indicates required



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