When you think about your favourite dining experiences, what comes to mind? The tantalising aroma of exquisite dishes, the ambience that envelops you in comfort, or perhaps the exclusivity of a Michelin-starred restaurant? While these factors are undeniably important, there’s a common thread that holds it all together – hygiene.

 

Food safety is not just a box to check; it’s the foundation upon which a restaurant’s success is built. No matter how popular or luxurious a restaurant’s setting it may be, neglecting food safety can lead to its rapid downfall. From maintaining good personal hygiene to ensuring proper food handling, food safety is non-negotiable.

 

According to a 2024 report by Toast, the annual restaurant industry turnover rate has reached a staggering 79.6% over the past decade. This statistic highlights a critical challenge faced by the industry which is the persistent shortage of experienced staff. As restaurants struggle to maintain adequate staffing levels, the implications for operational efficiency, customer satisfaction, and, importantly, food safety become increasingly important.

 

One significant consequence of high turnover is the strain it places on existing employees. When a restaurant is packed with customers but short on manpower, the pressure intensifies, often leading to compromised hygiene practises. Employees may rush through their duties, resulting in overlooked sanitation procedures, improper food handling, and an overall decline in quality control. This not only endangers the customer health but also risks damaging the restaurant’s reputation.

 

Moreover, when new staff members are rapidly onboarded to fill gaps, there is often insufficient time for comprehensive training on essential topics like food safety and hygiene. The hurried onboarding process can leave employees without a solid understanding of correct hygiene practices, further increasing the risk of foodborne illnesses.

 

To address this issue, SHATEC Orchard offers a targeted Food Safety Course Level 1, designed for anyone preparing food and beverages in SFA-licensed venues, in just 7.5 hours. This intensive programme covers the fundamental aspects of food safety and hygiene, ensuring that employees are well-equipped to meet industry standards and protect the health of their customers.

 

This commitment to training is more than just a necessary step. When employees are confident in their knowledge of food safety, it translates into better service and a more positive dining experience for customers. As we strive to provide exceptional dining experiences, let us remember that hygiene is the key factor that ensures the health and safety of everyone involved. Prioritising food safety guidelines not only protects our customers but also elevates our businesses to new heights of excellence.