Coaching for Workplace Success
TGS-2024044458 HAS-CEX-3009-1.1-1
About This Course
By signing up for a coaching for workplace success course can be a game-changer for your career. It offers personalized guidance to enhance your skills, boost productivity, build confidence, and pave the way for career advancement. With expert coaching, you’ll gain valuable insights, networking opportunities, and strategies to excel in your professional journey.
Course duration: 16 hours
Session: 2 Days: 9am – 6pm
Who Should Attend
Supervisors and managers within the hospitality, food services sector, and/or those who lead a service team.
Course Outline
The course covers the following content:
- Define the characteristics of an effective coach
- Explore the various roles a coach plays in the workplace
- Create a coaching plan to address service performance issues
- Explore various methods to identify areas of improvement
- Apply effective coaching techniques
- Identify common barriers to effective coaching and learning
- Handle specific barriers in coaching
- Apply methods to provide feedback in challenging situations
- Obtain and provide feedback for improvement
Course Structure
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Methodology
Theory, show & tell, demonstration and hands-on practice
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Assessment
Written and case study
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Certificate
Upon successful completion of the course, you will receive a WSQ Statement of Attainment (SOA) in “Service Coaching-3″ issued by SkillsFuture Singapore (SSG)
Course Fees
| Full Course Fee incl. 9% GST | S$ 686.70 | |||
| Nett Course Fee Payable after SSG Grant, incl. GST (Singaporeans/PRs/Long Term Visit Pass Plus Holders ≥ 21 years old) | S$ 371.70 | |||
| Nett Course Fee Payable after MES Grant, incl. GST (Singaporeans ≥40 years old) | S$ 245.70 | |||
| Nett Course Fee Payable for SMEs, incl. GST | S$ 245.70 | |||
| Absentee Payroll | Absentee Payroll rate at S$4.50 per hour, capped at S$100,000 per enterprise per calendar year | |||
Important Notice
- Please click here for the Terms & Conditions, Payment, Refunds, and other important guidelines.
- SHATEC Institutes Pte Ltd (UEN: 198301550C) is an appointed CET Centre by SkillsFuture Singapore (SSG) for courses eligible for SkillsFuture Credits (SFC) and SSG funding. The funding support for the Coaching for Workplace Success (TGS-2024044458) is available from 18 Apr 2024 to 17 Apr 2026. Find more information here.