Digital Fluency at the Workplace
TGS-2023037480 CCS-DGF-B001-1
About This Course
This 12-hour course introduces learners to the skills and knowledge required to navigate the digital world confidently and effectively. They will have the foundational knowledge in digital tools, technologies, and best practices required to perform work processes and activities.
Course duration: 12 hours
Session: 1.5 Days; Day 1: 9am – 5pm, Day 2: 9am – 3pm
Who Should Attend
This course is targeted for hospitality entrants.
What You’ll Learn
At the end of the course, you will be able to:
- Perform searches to source and to collect information required and assess the credibility of information sourced and collected
- Operate, communicate, present and exchange information using appropriate digital technology tools, systems and software at workplace or within a virtual team with appropriate digital etiquette
- Recognise basic digital terminologies, interpret instructions accurately and carry out actions in accordance to instruction
- Adhere to organisation’s requirements on cyber security, personal data and privacy policies to mitigate potential risks
- Organise digital content or files in line with organisational requirements
- Identify the process of basic InfoComm Technology troubleshooting and In-formation Technology (IT) back-up processes.
Course Outline
The course covers the following content:
- Recognise basic digital terminologies to interpret instructions accurately
- Carry out actions in accordance with instructions using devices and cloud
- Perform searches to source for and collect information required
- Assess the credibility of information sourced and collected
- Use appropriate digital technology tools, systems, and software to complete tasks
- Present and exchange information professionally with stakeholders
- Adhere to organization’s requirements on cyber security, personal data and privacy policies to mitigate potential risks
- Organize digital content or files in line with organizational requirements
- Follow organization’s troubleshooting and IT back-up processes to minimize security risks
Course Structure
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Methodology
Lecture & Practical components
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Assessment
Participants must attain at least 75% of attendance in order to be eligible for the assessments. The assessments (Written and Practical) will take place over 2 hours.
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Certificate
Upon successful completion of the programme, trainees will receive a Statement of Attainment (SOA) for ‘Digital Fluency’ issued by SkillsFuture Singapore (SSG).
Course Fees
| Full Course Fee incl. 9% GST | S$ 235.44 | |||
| Nett Course Fee Payable after SSG Grant, incl. GST (Singaporeans/PRs/Long Term Visit Pass Plus Holders ≥ 21 years old) |
S$ 127.44 | |||
| Nett Course Fee Payable after MES Grant, incl. GST (Singaporeans ≥40 years old) |
S$ 84.24 | |||
| Nett Course Fee Payable for SMEs, incl. GST | S$ 84.24 | |||
| Absentee Payroll | Absentee Payroll rate at S$ 4.50 per hour, capped at S$ 100,000 per enterprise per calendar year | |||
Important Notice
- Please click here for the Terms & Conditions, Payment, Refunds, and other important guidelines.
- SHATEC Institutes Pte Ltd (UEN: 198301550C) is an appointed CET Centre by SkillsFuture Singapore (SSG) for courses eligible for SkillsFuture Credits (SFC) and SSG funding. The funding support for the Digital Fluency at the Workplace (TGS-2023037480) is available from 04 Sep 2023 to 25 Sep 2025. Find more information here.