Despite significant progress, true integration of sustainability into the business models, strategies, tactics, and daily operations of most food industry players remains elusive. Thus, instead of merely addressing the obvious connections between operations, tactics, strategies, and business models in food design and sustainable development, this course delves into the reasons behind this gap and, more… Continue reading Sustainable Food Production and Design
Course Category: Professional Development
WSET Level 1 Award in Wines
The WSET® Level 1 Award in Wines is intended for people who have little to no prior knowledge of wines. It is designed to provide a sound but simple introduction to wines. The qualification will assist those who need a basic familiarity with the main types and styles of wines, for example people who work… Continue reading WSET Level 1 Award in Wines
Harness The Power of Data Analytics
Unlock the potential of data analytics to enhance your business performance. Learn how leveraging data can drive informed decisions, streamline operations, and propel your business to new heights. Course duration: 7 hours Session: 1 Full Day, 9am – 5pm
Food Safety Course Level 1
This food safety programme aims to equip food handlers of both retail and non-retail food establishments with the knowledge and application skills to follow food safety and hygiene procedures and policies, as well as maintain the cleanliness and upkeep of premises. Course duration: 7.5 hours Session: 1 Full Day, 9am – 5.30pm
Communication Skills for the Effective Team Leader
Developing strong communication skills is crucial for any effective team leader. This course will empower you to enhance your ability to convey ideas, motivate team members, and resolve conflicts, ultimately driving your team towards greater success. Course duration: 12 hours Session: 1.5 Day (Day 1: 9am – 6pm | Day 2: 9am – 1pm)
Handle & Respond to Guests’ Feedback
This 8-hour course equips the individual to competently acquire the knowledge and skills required to respond to customer feedback by using verbal and written approaches to address the types of feedback and/or complaints received. Course duration: 8 hours Session: 1 Full Day; 9am – 6pm
Exploring Generative AI in Hospitality – ChatGPT
With this course, you will gain a comprehensive understanding of ChatGPT, artificial intelligence (AI), and natural language processing (NLP) concepts while also developing practical skills through hands-on projects and create opportunities for personal and professional growth. Course duration: 7 hours Session: 1 Full Day, 9am – 5pm
PWM-Food Services: Food Safety Course Level 3 (Chinese) 食品安全课程3级(中文)
This course aims to equip personnel working in retail and/or non-retail food establishments with the knowledge and application skills to: Conduct food safety and hygiene checks; Identify hygiene lapses and manage non-conformances; and Implement food safety and hygiene policies and procedures to ensure effective implementation of pre-requisite programmes and Hazard Analysis and Critical Control Points… Continue reading PWM-Food Services: Food Safety Course Level 3 (Chinese) 食品安全课程3级(中文)
Carbon Management in Hospitality
By signing up this course, you will be equipped with the knowledge, skills, and tools needed to drive positive environmental change, enhance operational efficiency, reduce costs, and strengthen your business’s reputation as a responsible and sustainable entity in the hospitality industry. Course duration: 14 hours Session: 2 Days: 9am – 5pm
Coaching for Workplace Success
By signing up for a coaching for workplace success course can be a game-changer for your career. It offers personalized guidance to enhance your skills, boost productivity, build confidence, and pave the way for career advancement. With expert coaching, you’ll gain valuable insights, networking opportunities, and strategies to excel in your professional journey. Course… Continue reading Coaching for Workplace Success